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Our new location is in Blue Ash Ohio. We moved our marketing agency from Cincinnati's Over the Rhine in December of 2019. If you would like to arrange a meeting, please call us at (513) 463-3429. In order to keep our employees healthy and safe, walk-ins are not currently welcome.

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Phone: (513) 463-3429
Address: 11223 Cornell Park Drive Suite 301, Blue Ash Ohio 45242

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Lohre Industrial Marketing Location

What does Hubspot’s State of Inbound” report have to do with industrial marketing?”

A lot. We totally agree that “salespeople struggle with a lack of information about their leads and manual data entry.” That’s why we got into Hubspot, 65% of their users are B2B.

Is Hubspot industrial marketing? 2015 Inbound Report.

Inbound for us wasn’t a new concept. Industrial marketing has always been about educating the prospect until it hurt! Engineers are our salespersons, and test trials are our free consultation. We’ve found that Hubspot clearly speaks our language and provides a great educational platform for everyone in the organization from client to an agency. It encourages public relations and product publicity. In industry, our blogs have always been articles in the technical trade journals. Application presentations at conferences. And patents. A little overkill for selling lipstick but the day to day for us.

The other thing that Hubspot and inbound marketing, in general, has given us is a solution to the first sentence. Today, you can track a hummingbird flying around your site. And when it comes back after migration. When it finally does take a sip, you’ve connected a face with a history. Slowly, they self-qualify themselves and sales engineers just might warm up to contacting them. Or at least they’ll have a much easier call when they are following up with a request. It’s light years out of the stone age with the new tracking tools.

Is Hubspot industrial marketing? 2015 Inbound Report.

Calculating ROI is still a problem with our clients and us. But the tools are there, and they are getting easier every day. At the most recent Inbound 2015, we learned that a typical ROI for an industrial lead was 50%. Now you’ve only recovered $500 from your $1000 investment in marketing but the lifetime value of that customer could be millions. The time is now. The tools are available. And free with Hubspot!

One thing we don’t agree with the report is that traditional display advertising in the technical trade journals is a waste. They are for most companies because they don’t realize that your investment is also an invitation to contribute editorial material to the publication. Over 50% of the companies that purchase expensive display ads never send in new product news releases or contribute an article. That’s a waste to the 32-37% that say it is. Those technical articles should be the foundation of your content.

One other thing we disagreed with is that you can hire an outside writer to develop the content. We bring over 35 years of industry knowledge to the table, and the best you can expect an outside writer to do is edit the work of an engineer that can’t put a period at the end of a sentence. 41% of inbound is written by staff the report says. When we asked one of the writing services, at Inbound, to find us an author for “die casting lubricants,” we got zero results.

One interesting thing about the report is that 83% of marketing budgets around $25,000 use inbound versus only 45% for budgets of five million. For small budgets they only use outbound 15% versus 55% for large budgets. And this is proven out by the new companies that successfully enter a market with a very low cost educational marketing plan. They write, they speak, and they become the answer guys for their industry. You can’t stand on the sidelines anymore, information is too accessible.

Something that won’t come as a surprise is that Sales thinks Marketing isn’t relevant, and Marketing thinks Sales isn’t looking for new markets. It’s still true. You can’t have a successful marketing department without some of the most experienced, insightful and visionary people in your company. Unfortunately, that’s rarely the case. They have to predict the future, and that’s very hard. Sales have and always will have their hands full dealing with applications and customers. What’s new is that the software has gotten to the point that it can help predict the future and sales training methods encourage market innovation. Mainly because it teaches sales to listen to the customer, verify their satisfaction and share their needs. It just makes good business sense that sales and marketing start rowing together. Hubspot’s training tools do that. They are designed for marketers, but they teach marketers how to make the sale, keep the customer and grow their opportunities. In one word it’s, Delight!

It’s so refreshing to have a tool that get’s it! Download the full report by clicking the image below or here.

Download, The State of Inbound 2015

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Hubspot: The Solution for No Time” Marketing Communications”

Overwhelming. If that’s what marketing communications has become — help is on the way!

Gone are the days when a few publications covered your industry and only the accounting department had computers. Now the biggest change is smartphones, it’s practically impossible for a company to afford programming for the small screen. There is a solution, Hubspot. Here’s a list of the advantages:

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Is Marketing Automation a Good Industrial Marketing Idea?

Your Top 10 Workflows Questions Answered

by Stephanie Lussier

Date

March 21, 2014 at 9:00 AM, website

(Thanks to Stephanie for this article on marketing automation. Most industrial marketing professionals don’t use marketing automation. It’s considered an insult to treat engineers with these techniques except for mundane confirmation and reminder emails. Still, this is the future of marketing to the masses of casually related individuals interested in industrial products. There always have been a huge number, just look at your website logs. You have to treat the 80 percent of the public that stumbles across your site with dignity. There’s no reason not to and many reasons it can help. Take, for example, the engineer that just spoiled several rail car loads of raisins with chocolate. He’s looking for a centrifuge to take the chocolate off of the raisins and ends up renting a unit from you. You never know and marketing automation is a good way to nurture the masses that want to be communicated to in that way. Chuck Lohre)

marketing-automationAs an inbound marketer, you are working hard to generate as many leads as possible. After a certain point, you begin to generate so many leads you can’t possibly spend all day reaching out to each and every one of them. Workflows can be your answer to following up with, nurturing and qualifying those leads. Workflows are available within professional and enterprise HubSpot accounts.

The thing is, Workflows, and marketing automation in general, can be very confusing. There are so many moving parts to manage, so many outcomes to consider, so much potential for unintended overlap. It can make even the most seasoned marketers feel hopelessly overwhelmed.

To help you navigate the world of marketing automation, we’ve put together answers to the most common questions our customers ask about Workflows. We hope these answers provide the confidence you need to jump into Workflows head first!

1. Why Aren’t My Contacts Being Enrolled in a Workflow?

When you create a Workflow with a smart list as the starting condition, before turning your Workflow live, you have the option of enrolling the lists existing contacts (see below). If, for some reason, you are noticing your contacts are not being enrolled, you should first check to make sure your Workflow is active and you have the correct form or smart list as the starting condition.

If you have heard from specific contacts that they never received a specific email from you, you can look in the history of the Workflow in question and search for an individual contact. If, for some reason, a step did not execute, you will be able to see why. Most commonly, contacts are not receiving emails in a Workflow because they are already on the goal list or suppression list or their email has previously bounced and they are not eligible to get the email.

In the example below, we see that Chris could not be re-enrolled because the settings specify that contacts should only be enrolled the first time they meet the starting criteria. We also see that Stan has unsubscribed. He will not receive any of the emails from this Workflow.Contact Not in Workflow

2. How Can I Send a Follow-up Email Based on Information Someone Provides on a Form Submission?

Sending follow-up emails based on the information provided via a form is an excellent way to give your contacts a custom experience as they go through the buyer’s journey with your business. To do this follow these steps:

  1. Start by creating a smart list for each answer you would like to provide a custom response to. Double-check you have not missed anyone by forgetting a response someone could provide.

  2. Next, you will need to write an email that corresponds to each of these smart lists. Alternatively, you could write one email and use smart content to create different versions for each answer. To do this, add a new rule for each smart list you have created and enter the custom message.

  3. Lastly, build the Workflow. You have two options here based on what you chose to do in step two.

  • If you decided to write a unique email for each response (aka. each smart list), you will need to build a separate Workflow for each smart list. The starting condition will be the smart list and the first step will be the respective email.

  • If you chose to use smart content, you can create a single Workflow where the starting condition is either a smart list or a form submission and the first step is the automated email you created with smart content.

3. How Can I Send an Email Response from a Form?

You have three options for sending an email response from a form.

1) When creating your landing page, you have the opportunity to send a follow-up email at the time of the form submission. The email will be sent immediately and simultaneously to the contact being redirected to the thank you page.

follow-up email


2) You can use a form submission as the starting condition for your Workflow. When someone fills out the form, they will be enrolled in the Workflow and receive the subsequent emails.
form submission workflow


3) You can include a form as one piece of the criteria of a smart list. This smart list can be used as the starting condition for a Workflow so when someone new is added to the list (i.e. they have filled out the form and met any other conditions you have set for the smart list) they will be enrolled in the Workflow.

form in smart list


4. What Happens to Enrolled Contacts When I Change the Timing of My Workflow Steps?

If you change the timing of your Workflow steps once there are contacts enrolled, the following will happen, based on the type of change you have made:

  • If you move the steps to happen later or further apart, e.g. Step 2 was originally scheduled to execute 7 days after Step 1 and you move it so that it is scheduled for 10 days after Step 1, all contacts who have not yet reached Step 2 will get that step at the new time you move it to.

  • If you move the steps to happen sooner or closer together, e.g. Step 2 was originally scheduled to execute 7 days after Step 1 and you move it so that it is scheduled for 5 days after Step 1, all contacts who are already scheduled* for Step 2 on that 7th day will still receive it at original time. All new contacts who have not yet been scheduled will receive it at the new time, 5 days after Step 1.

*When looking at a Workflow, you can take a look at the “History” for each contact who has ever entered the Workflow. Here you can see that when one step executes, the next is scheduled. workflow history


5. How Do Suppression Lists Work in Workflows?

A Workflow suppression list is a list of contacts you do not want to be included in your Workflow. Whenever a new contact is enrolled in your Workflow, before any steps execute (including those with a 0 delay) the suppression list is checked to verify they should be enrolled in the Workflow.

You can add suppression lists to any Workflow under Workflows settings.


workflow suppression list

6. How Do I Remove Contacts From a Workflow?

Contacts are automatically removed from a Workflow when they are added to a goal list or a suppression list. You can also choose to automatically remove contacts when they no longer are a part of the original list (starting condition) or when they are added to another Workflow.suppressions and priorities

Alternatively, individual contacts can be removed manually from a Workflow by going to their contact record and choosing from which Workflow you would like to remove them. The Workflow area can be accessed by clicking “Workflows” on the left side of the contact record.


removing a contact from a workflow

7. Can Someone Go Through a Workflow Multiple Times?

In the settings area of each Workflow you have the option of allowing someone to be enrolled each time they meet the starting criteria of a list. Without this option selected, a contact that meets the starting criteria a second time will not be enrolled.


Workflow settings

8. How Can I Schedule a Workflow Email to Send at a Specific Time and Date?

For both standard and property-based Workflows, you are unable to specify the exact date and time you want the email to send. In a standard Workflow, the steps will execute based on when someone is enrolled in the Workflow. For a property-based Workflow, each step will execute based on the timing you select around a contacts individual date. You are unable to specify the exact date and time you want the email to send. You can, however, specify a time range within which you want the steps to execute. The timing will be based on the time zone set in your HubSpot settings.Workflow settings time range

In a fixed date Workflow, you are able to pick the exact date and time you want contacts to receive the email. This timing will be based around the fixed date you include in the Workflow.


9. Can I Use Smart Content in a Workflow?

Yes! Using Smart Content in Workflows offers a great way to take your segmentation and nurturing efforts to the next level. This combination empowers you to appeal to multiple segments without building a Workflow for each. You can create one Workflow that appeals to a broad audience and then use a few more granular smart lists to dictate what content shows to each segment.

By using Smart Content in a Workflow email, a single email can display slightly different content depending on who is opening it. For example, if you wanted to show a photo of a flower to your gardener leads and a photo of a house to your construction worker leads within the same email send, a smart content module would dynamically choose what photo to display depending on whether it was a gardener or a construction worker who was receiving the email.

This can be especially useful further along in the buyer’s journey when you may be adding multiple segments of your contacts to a single decision-stage Workflow.

10. Is It Better to Use Smart Content or Personalization in a Workflow?

Try both. While Smart Content and personalization tokens both give you the ability to customize the email messages sent to your contacts, they each have different use cases for implementation.

Smart Content allows you to change the entire body of a message based on membership of a smart list or lifecycle stage. This means based on a contact’s past behavior or a series of details they have shared, you can change the entire tone and content of a message you send them. The messaging you send will be the same for the entire list of people.

Personalization tokens within an email body will help you customize the message to reflect information you have gathered about a contact, e.g. their first name, company name, business size, job title, etc. Personalization tokens can also be used within a smart content message to make the content more personable and human and make it sound less automated. When using personalization, it is important to make sure the message you write will make sense with anything that could populate the space where the token appears – a default word, like “your company” or their actual response, like “HubSpot”.

 

We hope these answers help clarify some of your questions around Workflows. Still curious to learn more about Workflows? Tell us in the comments, join a Workflows live lab or sign-up for the Intermediate Workflows Optimization session.

Try out Workflows now

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Free Stock Photography for Industrial Advertising Marketing

As much as we would always like to have the perfect photograph to accompany your industrial advertising, many times the budget, time and models aren’t available.

Here’s a list of several services that you can obtain rights free images for your industrial marketing advertising.

Let’s pretend we are looking for a photo of a crane cab or construction executives on a job site.

Death to the Stock Photo

“We’re Death to the Stock Photo. A photo & inspiration haven for creatives crushing their path. From their license, “Under the license, you may display a DTTSP photo as you please, reproduce it, add it to a collection, and make adaptations of it. However, you may not distribute the photo—so don’t include it in any photo packs or give it out for others to use. That’s how we are able to run our business :). Displaying and reproducing the photo on physical or digital products that you distribute is fine.” We signed up for the weekly pack and will see how it goes. We didn’t find any construction shots. This was a nice image.

CyclinginMoab5inch.jpg

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Cincinnati Hubspotter’s Meetup – Growth driven design

Growth driven design is a "build it fast and fix it fast" goal focused web site building method. Hubspot is the perfect platform to create Growth Driven Sites. We attended the Cincinnati Hubspotter's Meetup today for soup and a presentation…

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17 Years Ago My Father Died. He Taught Me Industrial Marketing.

The 1980 version, "Lohre & Associates is a full-service ad agency, a member of the Four-A's, a long-established business, in continuous operation in Cincinnati for more than 40 years. We serve a variety of clients in the tri-state, some for…

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